April 11, 2006
Three Easy Tips
Here are a few simple things you can do to differentiate yourself as an outstanding employee, service provider, or business partner:
Be reliable. Reliability is a trait that seems to be fading out. People make promises they can’t keep and deliver products and services that don’t live up to claims. Establish a reputation for always following through on your commitments. If you aren’t sure whether you can do something, be upfront about it. Never commit to do something you might not be able to do.
Personalize. People don’t want one-size-fits-all solutions. They want to be dealt with on an individual, customized basis. Invest a little bit of time and energy in getting to know your customers and colleagues. Remember details specific to them and their preferences. Doing so sets you apart and makes you more memorable to them.
Flex and bend. The business partner who is adaptable is appreciated by everyone. Whether you’re taking on new work you’ve never done before, filling in for someone who’s unexpectedly out of the office, or extending your service to meet your client’s needs, being flexible is good for you and your partner. In putting in a little extra effort, you fill a need and expand your own knowledge and experience.
Filed under: First, Best or Different
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