Posted by Dave Lorenzo - Business Coach

As you may have noticed, posts on this blog have been appearing about a day later than the posting date.  The reason for this is some sort of issue with the server. 

Things happen and I accept that fact.

The problem I have with this perplexing situation is the reaction of my web host. 

It took them quite some time to get the situation resolved and they offered no communication on the status of the situation.  Even now, after the situation is resolved, they have not communicated why the problem occurred nor why it took so long to fix it.

You may remember that I switched hosts a while back because of similar issues. 

I’m not certain what course of action I’ll take at this point.  I do know that very few web hosts get good service.

Any ideas?

Filed under: Customer Service
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